BR Stamino – Refund & Cancellation Policy

At BR Stamino, your satisfaction is our top priority. We want every customer to feel confident when shopping with us. That’s why we’ve designed a simple, transparent, and customer-friendly refund and return process.

✅ Hassle-Free Refunds

If you receive a product that is damaged, defective, or tampered with during shipping, you are eligible for a full or partial refund. Simply let us know within 2 days of receiving your order, and our team will take care of the rest.

🔄 Easy Return Process

To ensure a smooth return, please keep in mind:

Refund/Replacement requests must be made within 2 days of delivery.

Products should be unused and in their original sealed packaging.

The return product should reach us within 15 days of receipt.

Return shipping costs will be borne by the customer.

🛠️ How to Request a Refund/Return

Contact our customer care team via WhatsApp +919384816981, Email ( support@brstamino.com ) , or Phone with your order ID and issue details.

Share a photo or video of the product (if damaged or tampered).

Once we receive the returned product, our quality team will inspect it.

 

Upon approval, your refund or replacement will be processed.

💳 Quick & Secure Refunds

Refunds will be credited back to your original payment method within 7–10 business days after approval.

You’ll be notified every step of the way, so you know exactly when your refund is on the way.

 Important Note

Refunds/replacements are only applicable if the product is unused and sealed.

BR Stamino reserves the right to decline refund requests if the product does not meet our return conditions.

At BR Stamino, we believe in building trust through quality and care. Shop with confidence knowing that we’re here to support you before, during, and after your purchase.